Communication, that delicate dance between individuals, can be transformative. The right words at the right moment can shift entire dynamics. Interim Managers, with their unique expertise, have mastered this dance. This article shines a spotlight on the techniques they employ to foster motivation within corporations through purposeful communication.
Understanding Before Being Understood
Decades ago, Steven R. Covey highlighted the essence of active listening in his groundbreaking work, "7 habits of highly effective people". Three of these habits center exclusively around communication. The fifth, notably, advises: "Seek first to understand, then to be understood".
For Interim Managers, active listening is important, especially during the crucial phase of conducting a company's comprehensive 360-degree evaluation. This phase is common with conversations across the board, unearthing strengths, weaknesses, opportunities, and threats. Through listening, Interim Managers not only gain insights but also show genuine appreciation – a powerful motivator in itself. At Swiss Interim Management, we firmly believe active listening is the cornerstone of effective communication.
Clarity in Communication
Interim Managers have the daunting task of communicating succinctly within the confines of their temporary assignments. While seemingly challenging, it's actually an advantage. Many employees express frustration over ambiguous objectives. With Interim Managers, clarity is important, leaving no room for vagueness. Such transparent directives empower employees, as they know the goals, strategies, and measurable outcomes expected.
Emotional Intelligence & Empathy
Interim Managers bring a vast repertoire of experiences, which includes understanding human dynamics. Their leadership style, characterized by empathy, goes beyond merely placating feelings. It's demanding and requires continual introspection. This approach recognizes the fundamental role of emotions in the workplace, impacting how employees tackle challenges and manage conflicts. As outlined by the "Center for Creative Leadership", there's a connection between emotional intelligence and effective team leadership.
Communicating Trust
Innovation is inherently vulnerable. And in its early stage, the line between success and failure is razor-thin. Employees' innovative contributions are invaluable assets to any firm. When they are assured of their superiors' trust, they are more inclined to take risks and bring forth new ideas. Experts in senior management say that freely given trust works better than strict control. This trust encourages employees to look for solutions even in their own time.
Motivation through Defined Goals and Identification
Interim Managers from Swiss Interim Management excel in conveying clear objectives to their teams. By involving employees in the goal-setting process and acknowledging their individual strengths, a sense of autonomy and responsibility is fostered. Employees, when they comprehend and resonate with the company's objectives, find greater meaning in their roles. This alignment boosts their intrinsic motivation, urging them to strive collectively towards success.
Innovative Thought
Interim Managers, having collaborated with numerous enterprises, bring diverse solutions and perspectives. Their external expertise introduces a much-needed "Out of the Box" thinking, especially crucial when addressing complex issues. This fresh perspective can inspire teams to explore unknown territories.
Fostering a Culture of Constructive Feedback
Interim Managers support an open, constructive, and respectful feedback culture. Regular discussions pave the way for employees to optimize their strengths and identify areas of growth. Positive reinforcements encourage excellence, while constructive critiques offer growth opportunities. This proactive approach, employed at regular intervals, prevents potential dispute. Such a robust feedback culture supports trust and drives employee satisfaction and motivation.
Smart tools enhance operational communication.
Beyond all interpersonal aspects, the technical component must also be right. At Swiss Interim Management, we use the full range of smart tools, such as Microsoft Teams, Slack, Zoom, Google Workspace, Loom, to ensure that operational communication runs as smoothly as possible. Because simple and effective processes, as well as asynchronous communication, greatly simplify work and contribute to the motivation of the employees.
In our community, we have interim managers who are specifically trained in “Interpersonal Communication” and “Motivation in Teams”. If you are interested in learning more about these exciting topics, it’s best to schedule a consultation appointment today.