Case Studies
A selection of our projects
Interim Head HR Operations
Axpo Holding AG
The client
Axpo Holding AG is Switzerland's leading producer of renewable energy and a global forerunner in energy trading as well as the promotion of solar and wind power The company has more than 6,000 employees internationally and customers in over 30 countries in Europe, North America, and Asia.
Axpo is Switzerland's largest producer of renewable energy and an international leader in energy trading.
Established: 2001
Headquarter:
Baden, Switzerland
Employees: 5,350
Sales 2019/20:
4'808 Mio. CHF
The challenge
Axpo Holding AG was looking for an interim head of HR Operations for Axpo Services in Switzerland. The position involved the technical management and leadership of the Services department, including payroll and time management, with the team. Additionally, a coordinated handover to the new position holder was to be ensured. One of the major challenges was that the HR organization was in the midst of digital transformation. This process needed to be driven forward, while the operational business of several different companies within the group had to continue smoothly.
Due to the changes in the transformation process, the interim manager had to promote the team's motivation. Furthermore, it was necessary to sensitize the team to improvements and innovations.
Daniel Rolla
Co-CEO at SIM
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The solution
As interim leader for HR Operations, our interim manager Roland Kienzler successfully implemented various tasks and objectives in a very short time and played a major role in ensuring that the digital transformation could be smoothly implemented simultaneously with the high operational requirements. He also worked on the design and standardization of regulations and processes and managed the annual financial statements, including complex audits. His greatest milestone was the development of a new HR Target Operating Model (TOM) and a Service Delivery Model (SDM), including their digital implementation. Furthermore, he took over all payroll tasks and expanded the team.
The results
By March 1, 2023, the new Target Operating Model (TOM ) was completed, and by April 1, 2023, everything was ready for the implementation of the Service Delivery Model (SDM). A new team lead for payroll was also hired. Roland handed over his tasks to the new position holder, with a clear overview of roles and tasks, showcasing the efficiency improvements in the updated processes, and ensuring the team was primed for upcoming challenges.
At a Glance
1
Development of a new
HR Target Operating Model (TOM) and a Service Delivery Model (SDM)
2
Digital implementation of
the TOM and the SDM
Model
3
Coaching sessions
with the HR leadership team
Clients Quote
Changes in the HR area are often a sensitive topic. It's important to lead and implement change processes in such a way that employees feel included and respected. With Roland, we were not only fortunate to have very high technical expertise in-house but also someone who values interpersonal relations. This greatly facilitated the process, and we are very satisfied with the result!
Roland Kienzler
Interim Manager
Interim Manager
Roland Kienzler is a highly experienced HR manager. For many years, he has passionately led and accompanied complex HR processes and strategies. Before his time as a successful interim manager for SIM, he was Senior HR Manager at Novartis and Corporate Director of Human Resources at Endress + Hauser Management AG. He studied law and holds an MBA from the University of St. Gallen (HSG). Today, he is an enthusiastic lecturer on HR and leadership topics, including employment law. His focus is on the interfaces of strategy-structure-culture, with years of experience in areas of transformation and organizational development, executive and team coaching, high-performing team development, process optimization, and anchoring HR topics in corporate strategy.
