Case Studies
A selection of our projects
Interim Head HR Operations
Swiss Energy Group
The client
The challenge
The company was looking for an interim head of HR Operations for its Swiss service operations. The role required functional leadership of the HR Services department, including payroll and time management.
At the same time, a structured handover to the new permanent hire had to be ensured. The biggest challenge: the HR organisation was in the middle of a digital transformation while the day-to-day operations of several group companies had to continue running smoothly. The interim manager was also required to actively maintain team motivation throughout the change process.
The solution
Our interim manager successfully delivered on multiple objectives in a short timeframe, making a decisive contribution to the smooth implementation of the digital transformation alongside ongoing operations.
He worked on standardising policies and processes, managed year-end activities including complex audits, and developed a new HR Target Operating Model (TOM) as well as a Service Delivery Model (SDM). In addition, he took on all payroll responsibilities, expanded the team, and supported the HR leadership team through a series of team coaching sessions.
Daniel Rolla
Co-CEO at SIM
Any questions?
Contact me directly.
The results
The new TOM was completed on schedule and the SDM was ready for implementation as planned. A new Team Lead Payroll was hired. The handover to the new permanent hire was carried out in a structured manner — with a clear overview of roles and responsibilities, documented efficiency gains, and a team ready for the next steps.
At a Glance
1
Development of a new
HR Target Operating Model (TOM) and a Service Delivery Model (SDM)
2
Digital implementation of
the TOM and the SDM
Model
3
Coaching sessions
with the HR leadership team
Clients Quote
Changes in HR are often a sensitive issue. It's crucial to manage and implement change processes in a way that makes employees feel included and respected. With Swiss Interim Management, we were fortunate not only to have highly qualified professionals in-house, but also someone who values interpersonal skills. This significantly facilitated the process, and we are very pleased with the result!
